Perfect Chaos

I can’t recall the last time I blogged about how much I hate Sprint. Being that I’m on hold right now waiting for a supervisor to chime in I think now is a good time. I have been with a few mobile companies and even though phone service or even customer service may have been a problem with my past companies I can honestly say that I had never been charged incorrectly until I switched to Sprint. I talk on my cell phone a whole freaking lot, which is why I have a plan that has free incoming calls, sprint to sprint minutes and free roaming. I was about 7 or 8 months or so into my agreement with sprint when I got an outrageous bill for over $400 and I damn near fainted. I normally just pay my bill, no matter the cost, but $400 was well worth further investigation.

As it turned out I was being charged incorrectly. I won’t go into details but trust me it was wrong, I had excel spreadsheets with pie charts and everything to prove it! After talking with about 10 different customer service agents and their supervisors I finally got the charges reversed. Then it dawned on me…I’ve had other bills that I felt I was charged incorrect on but never looked into. I spent the next few days reviewing every single bill I had with Sprint and found that if I was charged more it was incorrect. I had well over $600 worth of incorrect charges. I pitched a fit, called repeatedly and eventually my account was adjusted. Next bill SAME problem. I had to call customer service again to explain the issue as if I had never spoken with anyone the month prior. I finally gave up and complained to the FCC, the next day it was corrected.

This is the vicious little cycle I’ve been on since I found out they weren’t charging me correctly. It’s to the point where it doesn’t even upset me. I get the bill call customer service, explain the situation twice (once to the rep and again to their supervisor) and if they don’t help me I file a complaint with the FCC. It’s a headache and I can’t wait for my service agreement to be up. I have until July of next year…I’ll sooooooo be counting down the days. If you’re like me and you have a Sprint PCS plan with PCS to PCS minutes, free incoming and free roaming then chances are if you were ever overcharged they were wrong.

I can’t wait for the law to be passed that cell phone companies must charge prorated early disconnection fees and not force consumers to add years onto their agreements for simply adjusting their plan. I also can’t wait for Transformers II…just thought I’d throw that out there.

As a public service here’s the link to the FCC. I’ve found that they are extremely helpful in dealing with conglomerates like Sprint who refuse to admit to an error in their billing system.

Let me go, I have another FCC complaint to file.

It was not funny that she fell, it wasn’t even that funny when I realized she was falling through the floor…what made it funny was the dude they showed karate chopping the mess out of the runway. WTF? Why was there a guy doing martial arts at a fashion show? How they not gonna tell anybody coming out after them? LMAO! And OMG…wait…wait…do you hear the crowd? Oouhhh…awwwwhhh…oooouhhh… LMMFAO!!!!!

I have a friend who “used to” smoke a lot of weed. She recently stopped smoking it and felt confident enough in her sobriety to ask me a question that had been plaguing her for some time now. It went a little something like this…

Friend: I figured if anyone would know it’d be you but I couldn’t ask you while I was still smoking you wouldn’t take me seriously.

Me: Ok.

Friend: What is the internet and who controls it?

Me: Huh?

Friend: I mean like who controls it. It seems like it comes from now where and it’s just there. One day there was just an internet, nobody thought of it or anything. And anyone can just transmit on it from space. I don’t believe in aliens but who else could control the internet. I mean it’s the world wide web…world wide man.

Me: Are you high?

Friend: I quit I swear! It just doesn’t make sense to me…

Me: Ok…well…umm first off someone did invent it. I’m sure I actually knew the name at some point but it didn’t just come from no where. I won’t start getting into network protocols or anything like that but just know that everything that is on there exists somewhere physically. There’s a bunch of servers…or huge computers somewhere holding information. The only thing controlled about the internet are domain names and that’s just to ensure there’s nothing repeated. Got it? And seriously…are you high?

15 minutes, a few laughs and another accusation later it still didn’t make any sense to her…even my cell phone, radio wave analogies didn’t help. Actually that just made her want to stop using phones and listening to the radio too. So for all you out there that think weed doesn’t kill make no mistake about it, it does kill…brain cells…much needed brain cells. Don’t get me wrong I’m not knocking her favorite hobby, it’s just well when it gets to the point that you question things like this even when you’re off the stuff then you probably smoke way too much. Aliens, though? LOL!

I recently finished a sexual relationship with my ex that lasted for a month or two. All that talk of being riled up and anxious led to what I was hoping it wouldn’t. It was to the point that it started leading to more but I broke it off…for good this time. We had an ugly cycle of making up and breaking up and I couldn’t quite understand it. We love each other but when we argued it would turn into all out war. Well this last time around he told me he was bipolar.

Symptoms include: Mood swings, Irritability, Rage attacks, Changes in energy, Sleeping too much or Sleeping too little, Alcohol and drug use (addictive personalities)

He pretty much showed every symptom outside of the drug addiction (although he was addicted to gambling.) Then it was like a light bulb went off in my head. That’s the reason he gets mad over nothing and apologizes empathetically later. That’s the reason we would break up and make up every other second. It seems so odd thinking back on it that I didn’t see it. Of course by all accounts it’s a completely treatable disorder but he doesn’t want treatment, he thinks the treatment is what makes you crazy. I know what you’re thinking but he’s actually quite intelligent.

All of a sudden everything I saw on tv and in the news was about people who suffer from bipolar disorder. Oprah had two shows on it in one week! Basic jist of all of it was if it goes untreated these folks go crazy. After the second Oprah show, I felt like the universe was telling me that one day he’d go ape nuts and kill me. So when he had his next fit I told him I couldn’t see him anymore. No sex, no friendship, nothing. He hates me now but oh well…the universe can’t be wrong. Odd thing is we were otherwise a perfect fit.

This older white lady was having trouble with her comcast cable account. She was without a phone for a while because of some blunder on their part. After trying to get in contact with the via phone she finally had enough and went to the local office. She took a hammer and banged it down in front of a customer service representative and asked if she had their attention yet. They called the cops of course but she was let go shortly after. I know this sounds like the beginning of a bad joke but this was actually on the news.

The news angle was she was a fed up customer and was justified because she was a poor old woman who had to go without her phone. They even went to comcast to ask them about how they thought their customer service was rated and got the lady an apology. Wait…they got her a what? I wasn’t going to do it…but I have to. Give me a second I’ll be right back I’m looking for my deck.***Ah yes…here it is…the race card. You KNOW if she was black she’d be crazy instead of a hero, still locked up right now and I doubt I would have even heard about it.